This outlines how to download your health record from Kaiser Permanente via the patient portal. Please note that the information downloaded is the same information that is available to you in other areas of the patient portal, and may not include some aspects of your record. Please consult with your healthcare provider for more information on what may not be included.
To begin, log in to your patient portal.
After logging in, click on “Medical Record” along the top of the screen.
On the next screen, click on the box that says “Download my health summary”.
You’ll be taken to a page with options of what you can download. Please select “All visits”, and then select “Download”.
The Download My Record dialogue box will appear, with two Summary Package options. Make sure the option for “Summary Package” (not Summary Package with Password Protection) is selected/highlighted, and click “Request”.
You’ll then see a progress update of your download on the next page. Once it’s downloaded, you’ll see the green Download button, and you can save the files to your computer. Make a note of the file name that begins with “HealthSummary…”, because this is what the file will be named on your computer.
Navigate to the file named “HealthSummary_...” (it should be in your Downloads folder).
- If the file is already “zipped”, do nothing (you'll know it's zipped if it has a little zipper on the folder icon).
- If it is not zipped, right click on the file name and select “Compress” or “Compress to Zip file” from the drop-down menu.
- A zip file will automatically be created immediately below the original file. This is the file you’ll want to upload via the Connect tool, so be sure you make a note of the location on your computer.
At this point, you’re ready to securely upload the zipped file via the Connect Tool. Again, remember where you saved the file, as that’s where you’ll navigate to when you select the file for upload.